North Dakota RV Dealer - #1 Motor Home, Towable & Toy Hauler RV Sales

Home - Capital RV Center
BISMARCK
1900 N. Bismarck Expressway
Bismarck, ND 58501-2544
(701) 255-RVRV (7878)
(877) 252-9810
MINOT
2305 Elk Drive
Minot, ND 58701
(701) 838-4343
(800) 488-7896
 

HAPPY CAMPERS TESTIMONIALS

 
On August 29th we purchased a 10 year old tahoe 5th wheel from Capital RV in minot. The camper was in very good condition and the price was very good also. We are in our mid 70's and don't get to camp too often so this camper was a perfect fit. The staff at capital went far and above to make us feel special. Wayne (salesperson), Michelle (gen mgr) Rick & Mildred (parts) and everyone working in the back all made us feel like royalty. You can be very proud of your team in Minot. The camper was cleaned very well before we picked it up.
Phil & Joan Evanoff

Hi Bob, I don't know where to start, do I thank you first for the wonderful experience with you & Capital RV or the beautiful RV we drove home on Friday? Both are high on my list. Our "baby" is everything we wanted and more. We spent most of every free moment putting our personal touches in her and Tom tinkered with everything he could put his hands on. Needles to say we are VERY pleased. Capital RV is awesome beyond words. I don't remember the last time I've felt so much friendliness in one facility. Everyone was excited with us and not just for us. Friday felt like OUR day at Capital RV. I don't know if you know how special that was or not, but you all made it a very special time. Our trip home was fun, Tom was nervous naturally, but all went well. We were sure they narrowed the stripes on the interstate and lowered the bridges!! We both ducked going under the first two!!! Also had a little red car tailgating us all the way to Fargo, ha ha. I really enjoyed the passenger seat and lounging there watching the state go by. All in all Thanks to everyone out there, especially you Bob for all the extra effort each and every one of you give. In our list of friends you will always be there.
TOM & KAREN

July 31, 2007

Dear Bruce and Paul,

RV Websites are awash with stories about confused buyers not knowing what or where to buy or folks who got stung at some delaership. Theresa and I avoided such anguish by taking Wayne Worthen's advice to shop at Capital.

Since our first meeting with Rod Klinner in September ( who stuck around the dealership on a Saturday afternoon to accommodate us, then expertly led us through the process over 6-8 months) to Paulie who recently handled our warranty needs to our complete satisfaction, we have been treated royally at Capital. Additionally, we have had the most pleasant dealing iwth other lik Fred, Jesse, Randy and Neal. Add in Newmar's generosity/no-questions-asked way of doing business and you get happy customers. It has been an uncommon experience.

Just as Wayne got us the right path with Capital and Newmar, we will do the same for others. Please share this note of appreciation with those named above.

Thank you

Ken & Theresa

December 1, 2007

Dear Mr. Bentz

We had service/warranty issues taken care of on October 8-9. As usual everyone at Capital treated us like old friends. But we were particularly impressed with Corey who did most of the work. His engaging personality, skill, and work ethic are commendable. And he exercised such care in and around our coach, one would have almost thought that he was the owner. Put another way, Corey is very good for your business.

Thank you for another finr experience at your dealership.

Sincerely yours,

Ken & Theresa

April 23,2007

Hello Bruce , Paul

My name is Glen from Canada

We have puchased a Montana Mountaineer 342PHT, Bob Bachmeier the sales rep was very professional and has a great sense of humour.

Capital RV had treated three families that had purchased units from your business, Bob bought us pizza and met us all at the hotel. Also we had received Capital RV discount rate at the Ramada which is a beautiful place.

Bruce your team from sales, to service and parts are very friendly employees ( Excellent Team), Bruce I have recommended Capital RV to all my friends in Canada, we will buy from Capital RV in the future. In Canada when we had purchased a RV years ago we never had the service and the treatment like we experienced at Capital RV.

This was a 10 hour trip one way and enjoyed it.

Bob thanks you're a great sales rep as well as a good friend.

Thanks to the team at Capital RV.

Glen Canada Boy

August 23, 2007

Dear Sir:

We want to tell you how satisfied we were with the service received on 8-7-07 at Capital RV in Minot. Our motorhome converter malfunctioned while we were traveling in North Dakota. WIT as well as a fellow motorhome traveler referred us to Capital RV in Minot. Our fellow traveler told he received excellent servcie in the facility at Bismarck.

It isn't often that one witnesses a facitly operated in such an ideal fashion as Capital RV in Minot! Dave Williamson was courteous and treated our problem with concern and sensitivity. He had a mechanic, Guy Surprenant, examine our converter almost immedidately. Guy was quick to spot the problem, explained as well as showed us what was wrong. Guy made us feel confortable, as he was quite competent. Rick Shaffer was direct and honest about the cost involved, giving us options. Once we gave the okay on the expenditure Guy immediately tended to the repair. We thought the cost of labor would almost double the cost of the part....this was not at all true. Guy was extremely reasonable in what he charged us for his labor which appeared to take about 2 1/2 hours. Your receptionist/bookkeeper was very friendly. It was obvious that you have employees who enjoy their jobs and work well as a team. Capital RV's service was professional, ethical and exemplary. We wish all repair facilities met this criteria.

Thank you again for providing us with such good service and employees.

Sincerely,

Sal & Joanne

August 23, 2007

To whom it may concern:

Thank you for the concerned response received when we called WIT for assistance. While on the road our motorhome converter went out, we asked for RV repair locations in Minot, North Dakota. Your representative made sure we were okay and then provided us with the phone number for two repair facitlities in MInot, Capital RV and Swenson's.

We would like to let you know how satisfied we were with Capital RV and suggest that you put Capital RV high on the list if callers ask for a repair facility in North Dakota. The service at Capital RV was professional, ethical and exemplary. though Capital was quite busy, Dave Williamson, manager made us a priority because we were on the road, Guy Surprenanat, a mechanic examined our motorhome problem, showed us what needed repair, Rick Shaffer, in the parts department was upfront about the cost. Guy was quite reasonable in the charge for 2 1/2 hours of his labor. Believe it or not these guys put off their lunch until we were taken care of. there was a homey atmosphere present as well as great team work. Their service facility specialized in Winnebago repair. The Swenson mechanic was eating lunch and said he coun't be disturbed until later. The service manager told us that Swensons couldn't get to us for several days. Fortunately Dave williamson told us to come back if Swensons couldn't help us. Dave meant it!

Thanks again for WIT Roadside Assistance!

Sincerely,

Sal & Joanne

 
 
 
   
 
© 2007 Capital RV Center, Inc. All Rights Reserved. Site Map
Design & Website Design by NetSource Technologies, Inc.
 
 
Capital RV Center, Inc.
RVUSA.com : The Original Online RV Guide